Effective Date: May 22, 2019
Avena Foods Limited (“Avena Foods”, “us”, “we”, or “our”) operates the https://www.avenafoods.com website (the “Website”). Avena Foods is committed to protecting your privacy online and we haven takes steps to protect the information you share with us. We collect certain personal information to improve our Website and provide customized content. By using the Website, you agree to the collection and use of information in accordance with this policy.
This page will inform you of our policies regarding the collection, use and disclosure of personal data when you use our Website and the choices you have associated with that data.
Information Collection and Use
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
While using our Website, we may ask you to provide us with certain personally identifiable information that be used to contact or identify you. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Physical address
Usage Data is data collected automatically either generated by the use of the Website or from the Website infrastructure itself (for example, the duration of a page visit). This data may include information such as your computers Internet Protocol address (IP address), browser type and version, the pages of the Website you visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Cookies consist of small files, often including unique identifiers, that are sent by web servers to web browsers, and which may then be sent back to the server each time the browser requests a page from the server. Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies. When you use our website, you may also be sent third party cookies.
Data Controller and Data Processer (or Third Party Service Providers)
Avena Foods uses the services of Third-Party Service Providers to process your data more effectively and to provide you with a better shopping experience.
Use of Data
Avena Foods uses the data for various purposes:
- Provide and maintain our Website
- Notify the user regarding changes to our Website
- Provide interactive features of our Website
- Customer Support
- Gather analysis or valuable information to improve customer service
- Monitor the usage of our Website
- Detection and prevention of technical issues
- Provide general information about the services and events that we offer
Retention of Data
Transfer of Data
Your information, including Personal Data, may be transferred to – and maintained on- computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside of Canada and choose to provide information to us, please note that we transfer the data, including personal data, to Canada and process it there.
Disclosure of Data and Legal Requirements
Avena Foods Limited may disclose your Personal Data in the good faith that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of Avena Foods
- Prevent or investigate possible wrongdoing in connection with the Website
- Protect the personal safety of users of the Web Site or the public
- Protect against legal liability
The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal data, we cannot guarantee its absolute security.
“Service Providers” are third party companies and individuals that we may employ to facilitate our Website, to provide the Website on our behalf, to perform Website-related services or to assist us in analyzing how our Website is used.
These service providers have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. You can have your Personal Data removed from these Service Providers by sending an email to firstname.lastname@example.org.
Service Providers we employ:
Links to Other Sites
Our Website is not directed to anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal data from children without verification of parental consent, we will take steps for remove that information from our servers.